Blue print Essay Example | Topics and Well Written Essays - 750 words

Blue print - Essay Example The administration plan to be utilized in this office needs to join other pertinent divisions of the inn with the goal that arrangement of administrations is of excellent advancing client dedication. What's more, administration diagrams can be utilized in the advancement adventures of the Chairman and Yip café. The motivation behind an advancement is to make consciousness of the accessible administrations to possible clients. In this manner, a plan can guarantee that the special movement is fruitful. In addition, advancements ordinarily focus to enlist a higher level of deals (Kalakota and Robinson 2004, p. 116). These exercises can be fused into the plan guaranteeing a progressively compelling advancement technique. Also, administration outlines can be utilized in the human asset the executives division. The standard motivation behind utilizing administration diagrams in this division is to engage the staffs of the of the Chairman and Yip eatery. An outline demonstrating sets of expectations for each position in the café can be planned. This assists with guaranteeing that every individual working in this café comprehends their duties and jobs plainly. Likewise, an assistance diagram can be utilized in the improvement of the choice measures. The café can structure a stream graph that features the accessible opening, the capabilities of the necessary applicants and utilizations it to survey the likely possibility for the positions (Kalakota and Robinson 2004, p. 117). Utilizing a help plan makes the choice standards clear for those doled out to this obligation. In addition, administration outlines can be utilized in the evaluation frameworks of the Chairman and Yip café. Outstandingly, it is s ignificant for the eatery to assess the exhibition of the considerable number of workers over a specific period. Evaluation of execution assists with deciding if workers play out their jobs to the necessary gauges, and whether they have increased new aptitudes at work. A plan can be utilized in deciding the

Healfast Health Center & Nursing Home Essay Example | Topics and Well Written Essays - 2250 words

Healfast Health Center and Nursing Home - Essay Example With a solid country, USA is probably going to have potential character to accomplish its set targets, objectives and points just as experience an expanded in the expectations for everyday comforts and future of people. Ohio is likewise attempting to guarantee enough social insurance offices and administrations to meet citizen’s wellbeing needs. Specifically, Monroe town requires extra social insurance offices and administrations. Coming up next is an arrangement illustrating a methodology by which Healfast Health Center will characterize and overwhelm another viewpoint of giving human services administrations and offices to inhabitants of Monroe town and to the all-encompassing United States of America. In an offer to be the best among existing medicinal services offices inside Monroe town, the proposed wellbeing community and nursing will have thinking about the older who have been dismissed in the general public. By being a nursing home to the old other than the wiped out is probably going to make more open doors for Healfast Health Center and Nursing home. This arrangement plots how the ‘about to be formed’ wellbeing focus and nursing will accept up such open doors and a lot more in an offer to meet estimated focuses as well as to outperform the equivalent. In addition, this field-tested strategy will likewise diagram how the previously mentioned administrations will be accomplished inside both short and long time while attempting to clarify procurement of upper hand over its rivals. A business must have driving elements, for example, the mission, vision, and targets. The mission, vision, and goals of the proposed wellbeing community and nursing home is incorporated inside this arrangement. Investigation of the Healfast Health Center and Nursing Home combined with its authoritative culture gives a superior comprehension of the business. The way of thinking under which this wellbeing place will work is â€Å"

Granger Movement essays

Granger Movement papers On December 4, 1867, the National Grange of the Patrons of Husbandry, an association established by Oliver H. Kelley and six companions helped flash a hotly anticipated development to help improve the social, financial and political status of ranchers. The association was initially established for instructive and social purposes and had 40,000 individuals. This mystery brotherly society had for the most part neighborhood offices, called Granges, in Minnesota, the old neighborhood of the originator, Oliver Kelley. Its individuals were known as Grangers. The nearby Granges would meet around lobbies. They were a path for rancher families to meet and mingle. In 1868, the development spread to Illinois and the Granges in the end shaped into political gatherings and developed as channels of rancher challenge monetary maltreatment. A portion of these maltreatment were the declining costs of ranch items, the rising obligations ranchers owed to organizations and banks due to an evaporating grain showcase, the uncalled for cargo rates constrained on ranchers by the railways, and the acquisition of land by the rail lines once in the past utilized by pioneer ranchers as new farmland. In 1873, a National Depression set in. National railways needed to decrease administrations, and on account of their capacity, would subtly over-gauge the grain and charge ranchers to an extreme. Ranchers had subsidized for a great part of the railroad development during the 1850s, so the railways additionally controlled the 14 primary grain lifts in the nation. The railways found themselves liable for telling the ranchers how much grain was away, so the obligations developed as the grain crops evaporated. Coops were shaped to attempt to address these maltreatment. They were fruitful in the foundation of grain lifts, plants and stores. By 1875, there were 850,000 individuals. Because of the considerable number of individuals and the political discussions, numerous ideological groups, for example, the Reform Party and the Anti-Monopoly Party, were begun in various states during the 1870s and 1880s. These gatherings prevailing in electi... <!

The Formalistic Approach to Hays Rapunzel Essay -- Hay Rapunzel Essay

The Formalistic Approach to Hay's Rapunzel&nbsp;&nbsp; Petition has been constantly an image of confidence, and even in current verse it is as yet utilized as an edgy cry to the One in Heaven. One of the extraordinary instances of this urgent cry would be Sara Henderson Hay's Rapunzel.After perusing her advanced rendition, nature with Grimm's fantasy Rapunzel will uncover a totally new translation. Sara Hay picks Rapunzel's petition to be in the work structure. Poem, being a piece of a verse class, speaks to the most close to home and direct talking way. Here, the verse writer is talking from Rapunzel's perspective practically singing her sufferings, her sentiments and her past encounters. We should recollect the principal line of the poem: Gracious, God, let me overlook the things he said. The requiem begins in the supplication structure. It causes us to comprehend from the primary line that the verse legend is in torment and is edgy. Through the words let me overlook, we can hear the reverberation of the previous existence, past things, that may never return. The creator (courageous woman) is leaving us in tension, since she will never uncover to us the things he said and the guarantees he made. The rehashing recipe let me uncovers to us Rapunzel's emotions and is setting up the tone of the sonnet. The principal lines help us to hear our champion's voice tone, and to comprehend her affliction. Taking a gander at the principal refrain, we can see numerous affiliations and associations between certain words and the strict theme of supplication. The words freezing and copying are the boundaries that help us to hear the reverberation of Damnation (Rhetoric 102K class con versation, January 23 2001). Similarly the word guarantees in the Bible is equal with the word pledge (or Testament). In the fifth li... ...ed by affection, presently has gotten the knowing one: I knew...I may have known. Taking a gander at the last line of the piece we comprehend its motivation. Here, we see the picture of numerous representative Rapunzels. The champion is taking a gander at the past and at the future, and understands that her life is only one little piece, contrasted with the Eternal idea, or an idea of All. She understands that the natural life isn't unceasing and she is only an enduring explorer like numerous others. Hay’s Rapunzel starts as a genuine admirer, and sees her predicament as too vexing to even consider communicating even to her Creator. Thus, she declines into her own imaginings with moans so profound that lone her spirit can collective at this level. Petition goes to melody, tune goes to dream, and in her heart, dream uncovers awful reality. Her lone genuine expectation is found in first heart cry: Gracious, God... &nbsp; &nbsp;

Sales Techniques How to Close More Deals

Sales Techniques How to Close More Deals Imagine you are a real estate agent who is very successful at selling houses to upper class families on a regular basis. You sell houses every month in nice neighborhoods in the suburbs and earn a sizeable commission from your sales. One day, your boss tells you to sell some houses in a relatively poorer neighborhood where the living conditions are lower and the sales conversion rates are very low.As a real estate agent selling to elite clients, you are unfamiliar with selling houses in these sectors, where people are more concerned about costs and want to save every penny they can. Since you are accustomed to selling houses to people with more money, you never had to give so much attention to people’s budget.When it comes to the middle class, especially the working class families, saving money is paramount and many real estate agents fail to realize this. They fail to establish a sympathetic connection with their clients and lose them because they could not persuade them to make a good investment in their new home. Many real estate agents fail to close the deal because of this.This is just one instance of a sale gone wrong. What actually went wrong here? Was it just failing to persuade cost-concerned people in spending a large amount of money? Was it the real estate agent’s mannerisms and behavior with the client that put the client off? There are plenty of reasons for a sales deal to go wrong.Rather than looking at the negatives, we would like to point out successful techniques many salespeople and other professionals use to close more deals and establish long-term business relationships with clients. Even if your clients want to drive a hard bargain, you can use these techniques to get the most out of the deal. When you successfully close more deals, you are bringing in more money into your organization and ultimately, for yourself. © Shutterstock.com | nd3000The tactics listed in this report are applicable for any industry, not just for any specific one. Firstly, we will look at the various types of sales processes and give examples to clarify how sales actually work. Secondly, we will discuss proven effective techniques to help you seal those deals and boost your sales. For each of these methods, we will exemplify them to make it easier for our readers to understand how and why they work.THE SALES PROCESSSales is the activity of selling products and services in exchange for commodity, which is money in most cases. Your job as the seller in any transaction is to persuade the buyer into purchasing your goods by giving your money. The more money you are able to acquire from a successful transaction, the more successful the sale is. A successful salesperson is able to get their buyers into buying more of their products and pay more money for them.Many conflate sales with marketing and although they may appear sim ilar on the surface, they are in fact two very different things. Marketing is a set of principles to promote goods and services in order to sell them, using traditional and digital marketing techniques.Things are presented to customers and buyers in a way that may pique their interest, but it is never through a person. Whereas marketing is impersonal, sales is more of a personal interaction between a buyer and seller. The seller has to convince a buyer into buying their products or services through various means, which we will discuss later on in this article.Sales is an art form, because it is not necessarily something that you can learn from a book. It needs to be practiced and experienced. Good salespeople have years of experience under their belt and know the intricacies of sales. We want to help jumpstart your career in sales and give you some inside pointers.Before we divulge the top sales secrets of closing more deals, we will go into depth on the various types of sales metho ds.Direct salesWhen anybody thinks of sales, they may instantly think of retail outlets but that is actually known as indirect sales, namely business-to-consumer (discussed later). Direct sales, as its name suggest, is when a seller directly interacts with consumers; it is a person-to-person agreement. Direct sales involves a direct personal presentation or demonstration of products or services to consumers. It could be at their homes or at their offices.Some examples of direct selling include presentations and party plans, where products or services are demonstrated in a social event setting. The seller is presenting the goods directly to prospective buyers. According to the Word Federation of Direct Selling Associations (WFDSA), consumers benefit from direct selling because of the convenience of having no barriers between themselves and the companies. In addition, consumers enjoy the personal service they receive.Indirect sales (B2B and B2C)As its name suggests, indirect sales (al so known as channel sales) involves sellers interacting with buyers through various channels, such as distributors and resellers. The two categories are business-to-business (B2B) and business-to-consumer (B2C).Business-to-consumer (B2C) is a model where companies sell their products and services directly to consumers. These businesses do not sell their goods to consumers with the help of retailers, but rather sell directly to the consumers. B2C is one of the most widely known sales models.For instance, consider a retail clothing store like HM. They have factories to produce their garments and they have their own stores where they sell directly to the consumers. Their products are not distributed to other shopping malls for selling purposes. Another very common example of a B2C company is Amazon. They are strictly an online retail store that sells straight to the consumers via the internet. Again, Amazon does not distribute their goods to other stores for selling.On the other hand, business-to-business (B2B) is a sales model in which a business conducts transactions with another business. E.g., a manufacturer and a wholesaler, or a wholesaler and a retailer. A manufacturer of goods does not directly sell to the consumers, but rather sells their products and services to a reseller, who in turn sells them to the consumers.B2B is just as popular a sales model as B2C is. For example, Sony manufacturers a wide assortment of electronics, which they distribute to retailers around the world. These retail stores, in turn, sell these goods to customers. In order for B2B to be successful, planning is necessary. Transaction volumes are much higher than B2C and the sales, in terms of money, is far higher. Salespeople hold meetings regularly to ensure that things run smoothly and go according to plan.Door-to-doorThis is a sales technique that works as it is named â€" a salesperson will travel from one home to another (i.e. door to door) and communicate with people in order to persuade them to buy their product. It might appear like a form of direct sales, but this is not performed in front of a large audience, which is part of the definition of direct sales. In door-to-door sales, one salesperson will try to sell a product to one person.In this sales model, the power of persuasion is very important. Salespeople need to be able to convince people at their doorstep that they should fork over money for an obscure product that has not yet hit the shelves. Typically, these products include office supplies, magazine subscriptions, and personal hygiene products.Before certain products are officially launched on the market, businesses send door-to-door salespeople in some neighborhoods to allow customers to trial these products. These customers can spread the word and help create buzz for your product before it even launches.Now that we have explained the sales process and the jobs of salespeople in various types of sales methods, let us now dive into the eff ective sales techniques that will help you close more deals.Some interesting sales quotes for your inspiration.[slideshare id=64483246doc=sgslidesharenewlookv7-160728163241w=710h=400]TECHNIQUES TO CLOSE MORE DEALSThere are several proven methods of successfully sealing a deal with a buyer. These techniques need to be practiced and refined through trial and error to get the most out of them.We must emphasize that sales is an art and it takes a lot of patience to make it work in your favor. There will be times when you think it is not going your way, but you cannot lose faith in those struggling times. Sales is all about perseverance and if you are tenacious enough, you will be a very successful salesperson.Whether you are dealing with a consumer directly or with another organization in a major business deal, these tips will come in handy to make the deal go more in your favor. Whenever possible, we have provided examples to make it easier for you to understand how these work effectiv ely.Make Your Agenda and Goals ClearMany salespeople start on the wrong foot and fail to state their intentions clearly from the onset. They string their consumers or business partners along and this poor business practice comes back to bite them when the deal does not work out. You do not want to be known for that.When initiating contact with your customer or business partner, always start by stating the agenda of the meeting. As a result, both parties will be on the same page as everyone will know what will be covered. Keeping your customer informed about the entire process will instill trust and confidence in them to work with you. The essence of any business relationship, whether it be with a customer or a business partner, is trust. When trust has been established, the confidence is automatically follow.Just as important as the agenda are the goals of the particular deal. From your perspective, money is the goal. That is usually the main reason for pursuing a business deal with a secondary partner. While that may be the case when selling something to customers, sometimes it is more than money that brings you to another business partner.It can be more of a strategic move that brings other benefits besides money. Make your goals very clear at the very beginning and while you are at it, state how the other party will benefit from this deal, too.If you are selling a product to customers, your organization wants to sell more units to earn more money. That is understandable, but there is always a bigger picture to creating a product. For example, your startup company has recently been incorporated and sells stocks to the general public for investment.When you are looking for people to buy some of your stock for investment, you need to tell them what they will get out of it. You are receiving their money as funds for your business, so they need assurance that they will receive something in return. Show them how your business will grow and that the price of share s will rise as the business flourishes.In addition, you can provide your investors some other perks, such as free products and services, to sweeten the deal. Remember, your goals are not yours alone. Clearly state your own goals and your vision to your customers and investors. This will instill confidence to your customers.Likewise, it is very important to share your goals and visions with your business partner. In a merger and acquisition (MA) situation, you want to ensure your partner organization that they will receive many benefits from this deal.For instance, your company may be an automobile manufacturer and wants to strike a deal with an electronics manufacturer. Your goal is to equip your cars with state-of-the-art electronic systems that will make driving easier and more enjoyable for consumers. Express how the electronics company will benefit from collaborating with you, since they will gain more recognition and exposure when people buy your cars.In an MA scenario, it is a ll about playing to the strengths of both companies and making a mutually beneficial deal. When your partner sees this the same as you do, then you are one step closer to sealing the deal.This is how you can build trust with your potential customer as a sales or business development person. Know Your Products/Services and Buyers WellThose working in sales primarily deal with customers, always finding new clients to purchase their products and services. Communication skills are very important in this profession, but you can only communicate what  you know. If you do not fully understand what it is you are selling, then you will come across as a numbers only person who sees every client only as a source of income.When you fail to realize and recognize what your buyer wants from you, then you are only telling them what you want to hear, not what they want to hear. Always cater your message to your client. We are not saying that you should hand over all the power to them, but in order t o get them interested in the first place, you need to appease them in some way.Many successful salespeople go around selling things in large volumes because they are able to clearly define their products and services. They can succinctly express the benefits customers will have in owning a particular product or using a particular service. Engineers may be the ones to actually create the goods, but it is the job of the salesperson to go out there and convince people to actually buy it.Good salespeople are well informed of their products because they frequently talk to the engineering and design team of their organization to acquire more inside information. Using this information to their advantage, they can craft a story compelling enough to get people interested in the product.Salespeople may be concerned about numbers and figures, but customers generally are not. Conduct thorough research on your target audience and demographic and find out the reasons for them to actually care abo ut your brand. Salespeople should be able to sell more than just the products and services; they need to be able to sell the company brand image. From market research, determine what your customers want and need, and persuade them that they will get exactly that from you.For example, a good example where salespeople need to present their products effectively to acquire customers is in a trade fair. If your company ever sends you to a trade fair to represent the organization, then you need to conduct a lot of research on your audience and the fair.What is the theme of the fair? Who will be there? What is our product? What is our profit margin?  These are all questions that you will have to answer in order to completely know your products/services and your customers. The more you know about your goods and your potential buyers, the higher chance you have of selling. They say knowledge is power; that couldn’t be truer when it comes to closing deals in sales.You need to be able to del iver a well-rounded sales pitch that showcases your USP. Know the Budget EarlyWhenever you have a conversation with potential customers, try to extract important information as early as you can. Namely, the price a customer is willing to pay for your products and services. More often than not, a business will talk with a prospective client and after having a very lengthy and detailed conversation, the topic of budget arises.In some cases, your product is just out of the customer’s budget. After spending all of that time discussing many important matters, you hear from your customer that they cannot afford it at your asking price.Sometimes you can negotiate to find a middle ground between the price at which you expect to sell and the price at which the customer will buy. However, that is not always the case. When a customer’s budget is just far too low in comparison to your selling point, it can be very demoralizing to hear, especially after a very long discussion.Ask your custom er early on in the conversation about their budget. If you sense that it is not very different to your minimum selling price, then you can negotiate. However, if you see that their budget is extremely low, then it is best to express that you cannot sell at such a low price.Sometimes, it is best to move away from a customer when you realize that it is not worth your time. Only dedicate time to realistic clients who are willing to pay the price for your goods. You will not always find them, but they do exist.Earlier in this article, we talked about a real estate agent selling houses to prospective customers looking to own a new home. In this business, real estate agents introduce customers to houses in various neighborhoods and describe the entire home. They show customers the entire home, inside and out, moving from room to room and highlighting the key selling points. It could be the flooring, the roofing, the large windows enabling plenty of sunshine, or a slew of other reasons tha t make a home stand out. After taking your customers through everything and describing things in detail, you state the selling price but they state their budget, which is much lower than you anticipated.To save you a lot of time and effort, always ask your customers to first state their budget. Hence, you can then decide which houses to show them that are within their budget. It saves you a lot of time and effort. This will also help you move forward in closing more deals in the future.This is how you could ask your client for his budget. Know Your Customer’s TimelineAnother piece of information that is just as important as a customer’s budget is their timeline. “When is a customer able to buy my goods?” The sooner they are able to make a purchase, the more significance you can place on the deal. If they are expressing hesitancy and continuously push back the timeline, then that is a red signal that it is not in your best interests to continue pursuing a lost cause.You shoul d only invest time in a deal when the customer or business partner also expresses the same amount of zeal as you do. Every single deal is important for your business and if a secondary party does not have the same level of commitment as you do, then it is best to close this chapter and move on to something else.Very early in a business conversation, try to find out when they want to make a purchase. It is best to ask directly, since it raises the tension and intensity of a business deal in your favor. Although it is important to make your customer feel at ease in a deal, it is not wise to make them feel too comfortable. If there is no sense of urgency, they will not be compelled to buy. Remember, it is a power game and you need to do whatever you can to hold onto as much power as you can. Even though you are the seller and are offering services, you can still exert a business leverage by injecting urgency.Whenever you feel like the timeline is too long, demonstrate with examples how your solution is superior to everything else on the market and that the solution you provide is the best for their job. This will cause the customers to push the timeline forward and ask for an earlier delivery date. If you can boost the eagerness and interest in your customers, you can close the deal much faster and move on to the next deal.For example, your organization has recently launched a digital marketing platform service, helping companies with their digital marketing tactics, like search engine optimization, social media marketing, and content marketing.A startup client has arrived for help, wanting to improve their website and boost their online presence via online marketing. You have presented all of your services and they were quite impressed and even agreed with the price you set. However, they want it implemented after several months, not anytime soon.This is where you can tell them how waiting too long will lose them money in the long run. Explaining the advantages of having a strong online presence via social media very early will intrigue your customers and incline them to wanting your services sooner rather than later. When a deal becomes imminent, there is more urgency to complete the job successfully.If you can convince customers that you can complete tasks earlier and that they need to get it done earlier, then you are effectively closing more deals in a year.Make sure you understand that you need to win over clients emotionally, not rationally. Find the Best Clients that Fit YouAs a salesperson, one of your tasks is to scout for leads who could potentially become your customers. The keyword here is “potentially.” Anybody can be a lead. If you present your products and services to large number of people in a conference or trade fair, then you could consider every single person there to be a lead.However, not everyone in that room will show interest in what you are selling. Some of them will be partly intrigued by it for a short while , but then move on to something else. Others will be captivated by what you said and what you are presenting, and they are hooked. These are your real leads.As you engage in conversations with leads, you come to realize whether you are exactly what you are looking for. In some cases, leads have an extremely tight budget for a state-of-the-art solution your engineering team designed, and it just is not feasible to offer it to them at that price. That client was surely not a good fit for you.Rather than entertaining the idea of convincing them to pay more money, it is best to move on to other clients. Some customers will not budge when it comes to their terms and conditions and with such customers, it is best not to waste time with them. Time is of the essence, so instead of wasting time on a customer that is hesitant, dedicate more time with a customer that fits your requirements.For instance, your organization is planning to come out with a new line of point-of-sale terminals and ba rcode scanners to be used in grocery stores and various other types of retail outlets. You present your products at a trade fair and many customers are excited about your new product and want to use them in their stores.You have two clients on hand â€" one shows a ton of interest and wants it immediately, whereas the other is indecisive if they really need it. The first client comes to inquire about your product and after a long conversation, they have clearly stated their strong intention of purchasing your products. They even said when they wanted it delivered!As a salesperson, you should take this very seriously, since this is almost a done deal. You already did your part in convincing them. On the other hand, the second client talked with you and after hearing everything, they were in a 50-50 boat. They were uncertain if they really need your hardware.While it is a good idea to always try convincing people into buying your product (that is the job of a salesperson after all), so metimes you can take a clue that a client will not budge. Whenever you notice that a client is failing to reach a decision, it is best to not waste time and look for a client who is genuinely interested in what you have to offer. It saves a lot of time, resulting in more deals being closed.The number of deals successfully closed as well as the time it took to close them measure the efficiency of a salesperson. By finding the best fit clients for your organization and product/service, you will easily be able to close more deals and do it in a shorter amount of time. Ultimately, you will sell more.Always Provide OptionsThe most successful organizations offer their customers and clients various options to choose from. People have varying needs and like different types of things. In several cases, you will come across customers who were almost into your product, but if only it was in another color. You may across customers who like your design, but would have bought it if it were in ano ther size.Many factors could prevent a potential customer from buying your product. Even with all your persuasion (the ultimate asset of any salesperson), you may still fail at convincing customers into purchasing your product, simply because you do not have variations of your product or deal.Studies have shown that companies close many deals because they offer many options to their customers. A deal is considered officially closed when a written agreement is composed after a deal has been struck between two parties. The writing in this agreement can always change during a conversation with customers.For example, you may be working at a garments company where you manufacturer a variety of clothes (t-shirts, dress shirts, trousers, etc.). One of your customers wants to place an order of a particular type of t-shirt with a unique design and specific fabric. You calculate the production cost for a large bulk of these t-shirts, and your customer is not exactly willing to pay that much m oney for the goods.You can propose a counter offer, which has modifications on the design and fabric. You ensure your customer that they will still receive very high quality t-shirts that are very similar to their initial requirement. However, this time it is cheaper, making it more affordable. The client agrees to the deal and they place the order.By giving them options, you have successfully negotiated an order to go your way. Presenting options keep your customers in the loop and interested to conduct business. This was an example of closing a business-to-business (B2B) trade deal.Another example of offering options to customers is in the retail commerce industry, especially clothing retail stores. Rather than conducting a business deal with another company (as in the previous example), this time around your company is selling directly to your customers. This is an example of a business-to-consumer (B2C) deal.If you have a clothes store with only one color of a particular t-shirt , then you may lose interested customers. If you have a dress in only size, then you are alienating a large group of customers who do not fit that size. In order to sell more units, you need to keep options in your store. Stock up on various colors of t-shirts and a wide range of sizes for all customers. This keeps more people interested in your products and results in you selling more. This is applicable for all products in retail. Build RapportWe mentioned earlier that salespeople are the ones who make direct contact with customers and other businesses, to present their organization’s products and services to them. They represent the company.In a sense, they are the face of the company to the people they are interacting with. Salespeople need to embody every good human quality to persuade people to listen to them. You need to come across as kind, warm, and welcoming. This helps in making the customers feel special and you are able to get them on your side. When you can get peopl e to trust you and agree with your vision, then you have successfully established rapport with them, a prerequisite for closing more deals.Try to understand where your customer or business partner is coming from. Instead of thinking solely about your own organization and how you will benefit from this deal, inquire them about their desires and wishes from this deal.What do you expect from this deal? What do you like about this type of product/service? How can I help make this easier for you? Do you have any questions?  When you ask inquisitive probing questions like these, then you are genuinely interested to know your customer and to find a common ground.When you truly understand their perspective, then you have established a human connection with a customer or business partner, and that is what they are â€" humans. When you are able to look beyond the numbers and see the people for who they are, then it is easier to convince them into buying your goods and closing the deals.For in stance, you could be a salesperson involved in selling products door-to-door in neighborhoods around the city. This is a very difficult job, because you have to persuade somebody at their own door to spend money on something when they may not intend to buy anything that day.When somebody opens the door, make sure to properly introduce yourself, stating who you are, whom you work for, and what you are selling. Perhaps the lead will not be interested initially, but make sure to ask some questions relevant to your product. If you are a traveling salesperson selling office supplies, ask your lead if they need them at home or at the office.Show them your modern supplies that competitors are not offering. Understand your lead’s profession and relate that to the need and use of office supplies. Shoppers are not going to a store where nobody is there to engage with them. This is your perfect shot at communicating with your customers and selling your products. It is all about building rapp ort to get them on your side.In addition, rapport plays a major role when striking a business deal between your company and another. Whenever your organization and another organization is attempting to close a deal, there is always the issue of money. Your company wants to earn heaps of money, and the other company wants to save as much money as they while using your products.This is where negotiation skills play a big role and in order to negotiate successfully to close the deal, you need to understand your business partner. In the business meetings, always ask questions that help you determine what they want from this deal and how it will benefit their sales.When their vision of the business aligns with your own, reinforce this sentiment in the meetings. Whenever they are exhibiting reluctance and unwillingness to proceed, use their own words on them. State their own goals and vision to them to remind them why they came to you in the first place.Explain how this partnership can be mutually beneficial to both of you when moving forward. This is how you come to agreement; this is how you build trust. Rapport is the most powerful tool of closing deals effectively.Learn from Tony Robbins how to build rapport quickly. Push for the CloseThe best salespeople possess impeccable “people skills.” They know how to communicate important information about a product or service to their customers in a clear and concise way. They realize that time is of the essence and do not waste a second to get to the main point â€" “Do we have a deal?”Some are afraid to deal with the elephant in the room after stating all of the details and continue discussing trivial matters that are insignificant. Once a customer has agreed to the terms and conditions discussed, you need to be very straightforward and push for closing the deal.The most successful salespeople are very straightforward and do not play any sort of games. They value the time and effort given to a business deal, and want to seal the deal as soon as possible to begin executing.The key quality you must possess and master to successfully close any deal is confidence. You must be confident in your ability to secure a client. You need to go in for the kill to seal the deal. When you have established enough rapport with your customer (see previous section), then you have the power to request for a confirmation.Many perceive this as being too forward but this is actually what you need to be in order to close more deals. As the seller, you cannot sit on the fence with a lead whom you have strong mutual understanding with. When the customer is still listening intently, ask them “So when would you like this done?”This is stronger than confirming the deal, because you are asking directly when they want the job done. Your customer will take this as a strong intention to do the job and genuine interest to help them out.Let’s see how this works with an example. You are holding a business meeting with another company that wants to use your digital marketing services to improve their marketing schemes online. While they are quite impressed by your offerings and the price you are asking, they may remain indecisive.This could be for several reasons, but that is not of importance now. You need to assert your intent of closing the deal and creating a sense of urgency in your customer. Remember, people value those who are very direct and straightforward. Show your determination to get the job done as soon as possible, and one of the ways to do this is to emphasize that you can begin right now. Not next week, not tomorrow, but right now!That can only be done if you close the deal today! If you can convey this message to your customer or business partner, then you will be able to push to close the deal in a successful manner. Be brave and push forward to closing the deal. We promise you will be rewarded for your courage and candor.CONCLUSIONThe bottom line of all businesses is to earn mo ney, and success of your business can easily be measured by your sales. If you are able to sell more units to more customers, then your sales will be very high and your company will profit heavily. Salespeople are responsible for being able to sell more. They must possess impeccable communication and interpersonal skills because the entire sales process boils down to “people skills.”Most of the tips we have listed here can be categorized in communication and interpersonal skills. You must state your intentions clearly from the get-go to prevent any confusion in the negotiations, always communicating your terms and conditions very effectively. Probing your customers will substantially aid you in closing agreements as you are understanding their conditions, especially when it comes to price. Keeping many avenues open in a settlement will always inch you closer to getting a good deal. Never forget to always ask questions, because business deals in B2B or B2C scenarios can make or b reak your corporation.With all of these techniques under your belt, you now have the tools necessary to successfully secure deals with customers and other businesses. Remember, practice makes perfect so implement these tactics in your next business deal, with consumers and businesspeople.

Sales Techniques How to Close More Deals

Sales Techniques How to Close More Deals Imagine you are a real estate agent who is very successful at selling houses to upper class families on a regular basis. You sell houses every month in nice neighborhoods in the suburbs and earn a sizeable commission from your sales. One day, your boss tells you to sell some houses in a relatively poorer neighborhood where the living conditions are lower and the sales conversion rates are very low.As a real estate agent selling to elite clients, you are unfamiliar with selling houses in these sectors, where people are more concerned about costs and want to save every penny they can. Since you are accustomed to selling houses to people with more money, you never had to give so much attention to people’s budget.When it comes to the middle class, especially the working class families, saving money is paramount and many real estate agents fail to realize this. They fail to establish a sympathetic connection with their clients and lose them because they could not persuade them to make a good investment in their new home. Many real estate agents fail to close the deal because of this.This is just one instance of a sale gone wrong. What actually went wrong here? Was it just failing to persuade cost-concerned people in spending a large amount of money? Was it the real estate agent’s mannerisms and behavior with the client that put the client off? There are plenty of reasons for a sales deal to go wrong.Rather than looking at the negatives, we would like to point out successful techniques many salespeople and other professionals use to close more deals and establish long-term business relationships with clients. Even if your clients want to drive a hard bargain, you can use these techniques to get the most out of the deal. When you successfully close more deals, you are bringing in more money into your organization and ultimately, for yourself. © Shutterstock.com | nd3000The tactics listed in this report are applicable for any industry, not just for any specific one. Firstly, we will look at the various types of sales processes and give examples to clarify how sales actually work. Secondly, we will discuss proven effective techniques to help you seal those deals and boost your sales. For each of these methods, we will exemplify them to make it easier for our readers to understand how and why they work.THE SALES PROCESSSales is the activity of selling products and services in exchange for commodity, which is money in most cases. Your job as the seller in any transaction is to persuade the buyer into purchasing your goods by giving your money. The more money you are able to acquire from a successful transaction, the more successful the sale is. A successful salesperson is able to get their buyers into buying more of their products and pay more money for them.Many conflate sales with marketing and although they may appear sim ilar on the surface, they are in fact two very different things. Marketing is a set of principles to promote goods and services in order to sell them, using traditional and digital marketing techniques.Things are presented to customers and buyers in a way that may pique their interest, but it is never through a person. Whereas marketing is impersonal, sales is more of a personal interaction between a buyer and seller. The seller has to convince a buyer into buying their products or services through various means, which we will discuss later on in this article.Sales is an art form, because it is not necessarily something that you can learn from a book. It needs to be practiced and experienced. Good salespeople have years of experience under their belt and know the intricacies of sales. We want to help jumpstart your career in sales and give you some inside pointers.Before we divulge the top sales secrets of closing more deals, we will go into depth on the various types of sales metho ds.Direct salesWhen anybody thinks of sales, they may instantly think of retail outlets but that is actually known as indirect sales, namely business-to-consumer (discussed later). Direct sales, as its name suggest, is when a seller directly interacts with consumers; it is a person-to-person agreement. Direct sales involves a direct personal presentation or demonstration of products or services to consumers. It could be at their homes or at their offices.Some examples of direct selling include presentations and party plans, where products or services are demonstrated in a social event setting. The seller is presenting the goods directly to prospective buyers. According to the Word Federation of Direct Selling Associations (WFDSA), consumers benefit from direct selling because of the convenience of having no barriers between themselves and the companies. In addition, consumers enjoy the personal service they receive.Indirect sales (B2B and B2C)As its name suggests, indirect sales (al so known as channel sales) involves sellers interacting with buyers through various channels, such as distributors and resellers. The two categories are business-to-business (B2B) and business-to-consumer (B2C).Business-to-consumer (B2C) is a model where companies sell their products and services directly to consumers. These businesses do not sell their goods to consumers with the help of retailers, but rather sell directly to the consumers. B2C is one of the most widely known sales models.For instance, consider a retail clothing store like HM. They have factories to produce their garments and they have their own stores where they sell directly to the consumers. Their products are not distributed to other shopping malls for selling purposes. Another very common example of a B2C company is Amazon. They are strictly an online retail store that sells straight to the consumers via the internet. Again, Amazon does not distribute their goods to other stores for selling.On the other hand, business-to-business (B2B) is a sales model in which a business conducts transactions with another business. E.g., a manufacturer and a wholesaler, or a wholesaler and a retailer. A manufacturer of goods does not directly sell to the consumers, but rather sells their products and services to a reseller, who in turn sells them to the consumers.B2B is just as popular a sales model as B2C is. For example, Sony manufacturers a wide assortment of electronics, which they distribute to retailers around the world. These retail stores, in turn, sell these goods to customers. In order for B2B to be successful, planning is necessary. Transaction volumes are much higher than B2C and the sales, in terms of money, is far higher. Salespeople hold meetings regularly to ensure that things run smoothly and go according to plan.Door-to-doorThis is a sales technique that works as it is named â€" a salesperson will travel from one home to another (i.e. door to door) and communicate with people in order to persuade them to buy their product. It might appear like a form of direct sales, but this is not performed in front of a large audience, which is part of the definition of direct sales. In door-to-door sales, one salesperson will try to sell a product to one person.In this sales model, the power of persuasion is very important. Salespeople need to be able to convince people at their doorstep that they should fork over money for an obscure product that has not yet hit the shelves. Typically, these products include office supplies, magazine subscriptions, and personal hygiene products.Before certain products are officially launched on the market, businesses send door-to-door salespeople in some neighborhoods to allow customers to trial these products. These customers can spread the word and help create buzz for your product before it even launches.Now that we have explained the sales process and the jobs of salespeople in various types of sales methods, let us now dive into the eff ective sales techniques that will help you close more deals.Some interesting sales quotes for your inspiration.[slideshare id=64483246doc=sgslidesharenewlookv7-160728163241w=710h=400]TECHNIQUES TO CLOSE MORE DEALSThere are several proven methods of successfully sealing a deal with a buyer. These techniques need to be practiced and refined through trial and error to get the most out of them.We must emphasize that sales is an art and it takes a lot of patience to make it work in your favor. There will be times when you think it is not going your way, but you cannot lose faith in those struggling times. Sales is all about perseverance and if you are tenacious enough, you will be a very successful salesperson.Whether you are dealing with a consumer directly or with another organization in a major business deal, these tips will come in handy to make the deal go more in your favor. Whenever possible, we have provided examples to make it easier for you to understand how these work effectiv ely.Make Your Agenda and Goals ClearMany salespeople start on the wrong foot and fail to state their intentions clearly from the onset. They string their consumers or business partners along and this poor business practice comes back to bite them when the deal does not work out. You do not want to be known for that.When initiating contact with your customer or business partner, always start by stating the agenda of the meeting. As a result, both parties will be on the same page as everyone will know what will be covered. Keeping your customer informed about the entire process will instill trust and confidence in them to work with you. The essence of any business relationship, whether it be with a customer or a business partner, is trust. When trust has been established, the confidence is automatically follow.Just as important as the agenda are the goals of the particular deal. From your perspective, money is the goal. That is usually the main reason for pursuing a business deal with a secondary partner. While that may be the case when selling something to customers, sometimes it is more than money that brings you to another business partner.It can be more of a strategic move that brings other benefits besides money. Make your goals very clear at the very beginning and while you are at it, state how the other party will benefit from this deal, too.If you are selling a product to customers, your organization wants to sell more units to earn more money. That is understandable, but there is always a bigger picture to creating a product. For example, your startup company has recently been incorporated and sells stocks to the general public for investment.When you are looking for people to buy some of your stock for investment, you need to tell them what they will get out of it. You are receiving their money as funds for your business, so they need assurance that they will receive something in return. Show them how your business will grow and that the price of share s will rise as the business flourishes.In addition, you can provide your investors some other perks, such as free products and services, to sweeten the deal. Remember, your goals are not yours alone. Clearly state your own goals and your vision to your customers and investors. This will instill confidence to your customers.Likewise, it is very important to share your goals and visions with your business partner. In a merger and acquisition (MA) situation, you want to ensure your partner organization that they will receive many benefits from this deal.For instance, your company may be an automobile manufacturer and wants to strike a deal with an electronics manufacturer. Your goal is to equip your cars with state-of-the-art electronic systems that will make driving easier and more enjoyable for consumers. Express how the electronics company will benefit from collaborating with you, since they will gain more recognition and exposure when people buy your cars.In an MA scenario, it is a ll about playing to the strengths of both companies and making a mutually beneficial deal. When your partner sees this the same as you do, then you are one step closer to sealing the deal.This is how you can build trust with your potential customer as a sales or business development person. Know Your Products/Services and Buyers WellThose working in sales primarily deal with customers, always finding new clients to purchase their products and services. Communication skills are very important in this profession, but you can only communicate what  you know. If you do not fully understand what it is you are selling, then you will come across as a numbers only person who sees every client only as a source of income.When you fail to realize and recognize what your buyer wants from you, then you are only telling them what you want to hear, not what they want to hear. Always cater your message to your client. We are not saying that you should hand over all the power to them, but in order t o get them interested in the first place, you need to appease them in some way.Many successful salespeople go around selling things in large volumes because they are able to clearly define their products and services. They can succinctly express the benefits customers will have in owning a particular product or using a particular service. Engineers may be the ones to actually create the goods, but it is the job of the salesperson to go out there and convince people to actually buy it.Good salespeople are well informed of their products because they frequently talk to the engineering and design team of their organization to acquire more inside information. Using this information to their advantage, they can craft a story compelling enough to get people interested in the product.Salespeople may be concerned about numbers and figures, but customers generally are not. Conduct thorough research on your target audience and demographic and find out the reasons for them to actually care abo ut your brand. Salespeople should be able to sell more than just the products and services; they need to be able to sell the company brand image. From market research, determine what your customers want and need, and persuade them that they will get exactly that from you.For example, a good example where salespeople need to present their products effectively to acquire customers is in a trade fair. If your company ever sends you to a trade fair to represent the organization, then you need to conduct a lot of research on your audience and the fair.What is the theme of the fair? Who will be there? What is our product? What is our profit margin?  These are all questions that you will have to answer in order to completely know your products/services and your customers. The more you know about your goods and your potential buyers, the higher chance you have of selling. They say knowledge is power; that couldn’t be truer when it comes to closing deals in sales.You need to be able to del iver a well-rounded sales pitch that showcases your USP. Know the Budget EarlyWhenever you have a conversation with potential customers, try to extract important information as early as you can. Namely, the price a customer is willing to pay for your products and services. More often than not, a business will talk with a prospective client and after having a very lengthy and detailed conversation, the topic of budget arises.In some cases, your product is just out of the customer’s budget. After spending all of that time discussing many important matters, you hear from your customer that they cannot afford it at your asking price.Sometimes you can negotiate to find a middle ground between the price at which you expect to sell and the price at which the customer will buy. However, that is not always the case. When a customer’s budget is just far too low in comparison to your selling point, it can be very demoralizing to hear, especially after a very long discussion.Ask your custom er early on in the conversation about their budget. If you sense that it is not very different to your minimum selling price, then you can negotiate. However, if you see that their budget is extremely low, then it is best to express that you cannot sell at such a low price.Sometimes, it is best to move away from a customer when you realize that it is not worth your time. Only dedicate time to realistic clients who are willing to pay the price for your goods. You will not always find them, but they do exist.Earlier in this article, we talked about a real estate agent selling houses to prospective customers looking to own a new home. In this business, real estate agents introduce customers to houses in various neighborhoods and describe the entire home. They show customers the entire home, inside and out, moving from room to room and highlighting the key selling points. It could be the flooring, the roofing, the large windows enabling plenty of sunshine, or a slew of other reasons tha t make a home stand out. After taking your customers through everything and describing things in detail, you state the selling price but they state their budget, which is much lower than you anticipated.To save you a lot of time and effort, always ask your customers to first state their budget. Hence, you can then decide which houses to show them that are within their budget. It saves you a lot of time and effort. This will also help you move forward in closing more deals in the future.This is how you could ask your client for his budget. Know Your Customer’s TimelineAnother piece of information that is just as important as a customer’s budget is their timeline. “When is a customer able to buy my goods?” The sooner they are able to make a purchase, the more significance you can place on the deal. If they are expressing hesitancy and continuously push back the timeline, then that is a red signal that it is not in your best interests to continue pursuing a lost cause.You shoul d only invest time in a deal when the customer or business partner also expresses the same amount of zeal as you do. Every single deal is important for your business and if a secondary party does not have the same level of commitment as you do, then it is best to close this chapter and move on to something else.Very early in a business conversation, try to find out when they want to make a purchase. It is best to ask directly, since it raises the tension and intensity of a business deal in your favor. Although it is important to make your customer feel at ease in a deal, it is not wise to make them feel too comfortable. If there is no sense of urgency, they will not be compelled to buy. Remember, it is a power game and you need to do whatever you can to hold onto as much power as you can. Even though you are the seller and are offering services, you can still exert a business leverage by injecting urgency.Whenever you feel like the timeline is too long, demonstrate with examples how your solution is superior to everything else on the market and that the solution you provide is the best for their job. This will cause the customers to push the timeline forward and ask for an earlier delivery date. If you can boost the eagerness and interest in your customers, you can close the deal much faster and move on to the next deal.For example, your organization has recently launched a digital marketing platform service, helping companies with their digital marketing tactics, like search engine optimization, social media marketing, and content marketing.A startup client has arrived for help, wanting to improve their website and boost their online presence via online marketing. You have presented all of your services and they were quite impressed and even agreed with the price you set. However, they want it implemented after several months, not anytime soon.This is where you can tell them how waiting too long will lose them money in the long run. Explaining the advantages of having a strong online presence via social media very early will intrigue your customers and incline them to wanting your services sooner rather than later. When a deal becomes imminent, there is more urgency to complete the job successfully.If you can convince customers that you can complete tasks earlier and that they need to get it done earlier, then you are effectively closing more deals in a year.Make sure you understand that you need to win over clients emotionally, not rationally. Find the Best Clients that Fit YouAs a salesperson, one of your tasks is to scout for leads who could potentially become your customers. The keyword here is “potentially.” Anybody can be a lead. If you present your products and services to large number of people in a conference or trade fair, then you could consider every single person there to be a lead.However, not everyone in that room will show interest in what you are selling. Some of them will be partly intrigued by it for a short while , but then move on to something else. Others will be captivated by what you said and what you are presenting, and they are hooked. These are your real leads.As you engage in conversations with leads, you come to realize whether you are exactly what you are looking for. In some cases, leads have an extremely tight budget for a state-of-the-art solution your engineering team designed, and it just is not feasible to offer it to them at that price. That client was surely not a good fit for you.Rather than entertaining the idea of convincing them to pay more money, it is best to move on to other clients. Some customers will not budge when it comes to their terms and conditions and with such customers, it is best not to waste time with them. Time is of the essence, so instead of wasting time on a customer that is hesitant, dedicate more time with a customer that fits your requirements.For instance, your organization is planning to come out with a new line of point-of-sale terminals and ba rcode scanners to be used in grocery stores and various other types of retail outlets. You present your products at a trade fair and many customers are excited about your new product and want to use them in their stores.You have two clients on hand â€" one shows a ton of interest and wants it immediately, whereas the other is indecisive if they really need it. The first client comes to inquire about your product and after a long conversation, they have clearly stated their strong intention of purchasing your products. They even said when they wanted it delivered!As a salesperson, you should take this very seriously, since this is almost a done deal. You already did your part in convincing them. On the other hand, the second client talked with you and after hearing everything, they were in a 50-50 boat. They were uncertain if they really need your hardware.While it is a good idea to always try convincing people into buying your product (that is the job of a salesperson after all), so metimes you can take a clue that a client will not budge. Whenever you notice that a client is failing to reach a decision, it is best to not waste time and look for a client who is genuinely interested in what you have to offer. It saves a lot of time, resulting in more deals being closed.The number of deals successfully closed as well as the time it took to close them measure the efficiency of a salesperson. By finding the best fit clients for your organization and product/service, you will easily be able to close more deals and do it in a shorter amount of time. Ultimately, you will sell more.Always Provide OptionsThe most successful organizations offer their customers and clients various options to choose from. People have varying needs and like different types of things. In several cases, you will come across customers who were almost into your product, but if only it was in another color. You may across customers who like your design, but would have bought it if it were in ano ther size.Many factors could prevent a potential customer from buying your product. Even with all your persuasion (the ultimate asset of any salesperson), you may still fail at convincing customers into purchasing your product, simply because you do not have variations of your product or deal.Studies have shown that companies close many deals because they offer many options to their customers. A deal is considered officially closed when a written agreement is composed after a deal has been struck between two parties. The writing in this agreement can always change during a conversation with customers.For example, you may be working at a garments company where you manufacturer a variety of clothes (t-shirts, dress shirts, trousers, etc.). One of your customers wants to place an order of a particular type of t-shirt with a unique design and specific fabric. You calculate the production cost for a large bulk of these t-shirts, and your customer is not exactly willing to pay that much m oney for the goods.You can propose a counter offer, which has modifications on the design and fabric. You ensure your customer that they will still receive very high quality t-shirts that are very similar to their initial requirement. However, this time it is cheaper, making it more affordable. The client agrees to the deal and they place the order.By giving them options, you have successfully negotiated an order to go your way. Presenting options keep your customers in the loop and interested to conduct business. This was an example of closing a business-to-business (B2B) trade deal.Another example of offering options to customers is in the retail commerce industry, especially clothing retail stores. Rather than conducting a business deal with another company (as in the previous example), this time around your company is selling directly to your customers. This is an example of a business-to-consumer (B2C) deal.If you have a clothes store with only one color of a particular t-shirt , then you may lose interested customers. If you have a dress in only size, then you are alienating a large group of customers who do not fit that size. In order to sell more units, you need to keep options in your store. Stock up on various colors of t-shirts and a wide range of sizes for all customers. This keeps more people interested in your products and results in you selling more. This is applicable for all products in retail. Build RapportWe mentioned earlier that salespeople are the ones who make direct contact with customers and other businesses, to present their organization’s products and services to them. They represent the company.In a sense, they are the face of the company to the people they are interacting with. Salespeople need to embody every good human quality to persuade people to listen to them. You need to come across as kind, warm, and welcoming. This helps in making the customers feel special and you are able to get them on your side. When you can get peopl e to trust you and agree with your vision, then you have successfully established rapport with them, a prerequisite for closing more deals.Try to understand where your customer or business partner is coming from. Instead of thinking solely about your own organization and how you will benefit from this deal, inquire them about their desires and wishes from this deal.What do you expect from this deal? What do you like about this type of product/service? How can I help make this easier for you? Do you have any questions?  When you ask inquisitive probing questions like these, then you are genuinely interested to know your customer and to find a common ground.When you truly understand their perspective, then you have established a human connection with a customer or business partner, and that is what they are â€" humans. When you are able to look beyond the numbers and see the people for who they are, then it is easier to convince them into buying your goods and closing the deals.For in stance, you could be a salesperson involved in selling products door-to-door in neighborhoods around the city. This is a very difficult job, because you have to persuade somebody at their own door to spend money on something when they may not intend to buy anything that day.When somebody opens the door, make sure to properly introduce yourself, stating who you are, whom you work for, and what you are selling. Perhaps the lead will not be interested initially, but make sure to ask some questions relevant to your product. If you are a traveling salesperson selling office supplies, ask your lead if they need them at home or at the office.Show them your modern supplies that competitors are not offering. Understand your lead’s profession and relate that to the need and use of office supplies. Shoppers are not going to a store where nobody is there to engage with them. This is your perfect shot at communicating with your customers and selling your products. It is all about building rapp ort to get them on your side.In addition, rapport plays a major role when striking a business deal between your company and another. Whenever your organization and another organization is attempting to close a deal, there is always the issue of money. Your company wants to earn heaps of money, and the other company wants to save as much money as they while using your products.This is where negotiation skills play a big role and in order to negotiate successfully to close the deal, you need to understand your business partner. In the business meetings, always ask questions that help you determine what they want from this deal and how it will benefit their sales.When their vision of the business aligns with your own, reinforce this sentiment in the meetings. Whenever they are exhibiting reluctance and unwillingness to proceed, use their own words on them. State their own goals and vision to them to remind them why they came to you in the first place.Explain how this partnership can be mutually beneficial to both of you when moving forward. This is how you come to agreement; this is how you build trust. Rapport is the most powerful tool of closing deals effectively.Learn from Tony Robbins how to build rapport quickly. Push for the CloseThe best salespeople possess impeccable “people skills.” They know how to communicate important information about a product or service to their customers in a clear and concise way. They realize that time is of the essence and do not waste a second to get to the main point â€" “Do we have a deal?”Some are afraid to deal with the elephant in the room after stating all of the details and continue discussing trivial matters that are insignificant. Once a customer has agreed to the terms and conditions discussed, you need to be very straightforward and push for closing the deal.The most successful salespeople are very straightforward and do not play any sort of games. They value the time and effort given to a business deal, and want to seal the deal as soon as possible to begin executing.The key quality you must possess and master to successfully close any deal is confidence. You must be confident in your ability to secure a client. You need to go in for the kill to seal the deal. When you have established enough rapport with your customer (see previous section), then you have the power to request for a confirmation.Many perceive this as being too forward but this is actually what you need to be in order to close more deals. As the seller, you cannot sit on the fence with a lead whom you have strong mutual understanding with. When the customer is still listening intently, ask them “So when would you like this done?”This is stronger than confirming the deal, because you are asking directly when they want the job done. Your customer will take this as a strong intention to do the job and genuine interest to help them out.Let’s see how this works with an example. You are holding a business meeting with another company that wants to use your digital marketing services to improve their marketing schemes online. While they are quite impressed by your offerings and the price you are asking, they may remain indecisive.This could be for several reasons, but that is not of importance now. You need to assert your intent of closing the deal and creating a sense of urgency in your customer. Remember, people value those who are very direct and straightforward. Show your determination to get the job done as soon as possible, and one of the ways to do this is to emphasize that you can begin right now. Not next week, not tomorrow, but right now!That can only be done if you close the deal today! If you can convey this message to your customer or business partner, then you will be able to push to close the deal in a successful manner. Be brave and push forward to closing the deal. We promise you will be rewarded for your courage and candor.CONCLUSIONThe bottom line of all businesses is to earn mo ney, and success of your business can easily be measured by your sales. If you are able to sell more units to more customers, then your sales will be very high and your company will profit heavily. Salespeople are responsible for being able to sell more. They must possess impeccable communication and interpersonal skills because the entire sales process boils down to “people skills.”Most of the tips we have listed here can be categorized in communication and interpersonal skills. You must state your intentions clearly from the get-go to prevent any confusion in the negotiations, always communicating your terms and conditions very effectively. Probing your customers will substantially aid you in closing agreements as you are understanding their conditions, especially when it comes to price. Keeping many avenues open in a settlement will always inch you closer to getting a good deal. Never forget to always ask questions, because business deals in B2B or B2C scenarios can make or b reak your corporation.With all of these techniques under your belt, you now have the tools necessary to successfully secure deals with customers and other businesses. Remember, practice makes perfect so implement these tactics in your next business deal, with consumers and businesspeople.

Venetian Prejudice - Literature Essay Samples

Enter the Jew. In this way does Shakespeare usher the character Shylock into his play The Merchant of Venice, and here begins the greatest controversy that plagues this work. The Elizabethan era, the time in which Shakespeare lived, was a time brimming with hostility toward Jews. Elizabeths own court doctor, a Portuguese Jew, was condemned to death (unjustly, history says) after rumor spread that he might assassinate the queen. Shakespeares own peer playwright, Christopher Marlowe, had already written The Jew of Malta, a play full of prejudice and stereotypes the main character, Barrabbas, named after the infamous serial killer in the Bible, is one of the most bloodthirsty and heartless characters in literature of that time period, and not incidentally, he is a Jew. The Merchant of Venice is also a seemingly very anti-Semitic work. Shakespeare displays anti-Semitism in his play through the terrible things he writes for the Jew to say, what he has other characters say about thi s Jew and conversely about the Christians, and in the very way he chooses to portray the Jewish culture.Shylock the Jew says many things that appall the audience. To what likely would have been (in the time of Shakespeare) an audience almost completely Christian, he says that he hates a certain merchant, for he is a Christian (I.iii.42) Already at his first appearance Shylock has caused the audience to dislike him. Throughout the play, he also fulfills the common stereotype of the time that Jews are greedy, stubborn, heartless and bloodthirsty, but most notably at the trial of Antonio and the events just preceding. Shylock is a usurer, one who lends money at high interest in order to gain great profit at the expense of his customers. He repeats, to the pleading Antonio in the presence of a Jailer, Ill have my bond. (III.iii.13-17) The bond he wants is a pound of Antonios flesh, and so Shylock exposes himself in one statement to possess three of these sinful qualities: he is stub born in repeating his desire, heartless to show no mercy, and bloodthirsty in the desire itself. Throughout the trial, Shylock further shows the quality of heartlessness. Even in light of Portias quality of mercy speech (IV.i.190-212), he refuses to show mercy to the Christian he so hates: I crave the penalty and forfeit of my bond (IV.i.213-214) Shylock is made to sound like a terrible villain through his own words.There is another side of Shylocks words, however. In some instances, rather than lose face in the eyes of the audience, Shylock in fact entreats the audience to see his point-of-view. He asks, Hath not a Jew eyes? Hath not a Jew hands, organs, dimensions, senses, affections, passions? Fed with the same food, hurt with the same weapons as a Christian is? (III.i.57-60, 63) He is asking to be recognized as a fellow human being to this opposite race of Christians. Certainly this seems to serve to muddle the argument of whether or not this play is anti-Semitic, but it do es not, in fact. Because the vast majority of Shylocks words serve to condemn him in the eyes of the audience, his words can be said to have an overall anti-Semitic effect. Shakespeare, in hindsight, perhaps saves his reputation for being well educated and broad-minded when he includes this appeal by the Jew to his audience, while being of his time in maintaining a generally anti-Semitic atmosphere in order to play into the prejudices of the audience of that day.Other characters help to paint a bad picture of the Jew. Shylocks servant, Lancelet, has an entire soliloquy devoted to the question of whether or not to run from this Jew [his] master (II.ii.1-2), and names Shylock a fiend and a devil throughout. Shylocks own daughter, Jessica, laments, what heinous sin is it in me/To be ashamed to be my fathers child? (II.iii.16-17) She eventually runs away from her father, converts to Christianity, and marries a Christian. All of this serves to instill a sentiment in the audience that this must be a terrible man, a villain (who, by definition, is getting what he deserves) so despicable that even his own daughter will remove herself from him, physically and by changing religion. Shylock is also referred to by Christians as the most impenetrable cur/That ever kept with men (III.iii.19-20) and as an inhuman wretch, /Uncapable of pity, void and empty/From any dram of mercy (IV.i.3-6) These again serve only to strengthen in the audience the stereotypes that the Jew is stubborn and heartless, and that he is a terrible man so say the Christians, and the audience, being likely predominately Christian, would side with these opinions.Other characters serve to lionize the Christians in the play as well, further villainizing the Jew. In fact, there are two separate plotlines in the play one involving the conflict of Antonio and Shylock, and the other involving the marriage of Portia, eventually to Bassanio. One of these (Portia/Bassanio) serves exclusively to show the goodness of Christians, even while the other shows the villainy of the Jew. Portia is referred to as fair, benevolent, a blessing (III.v.74), and possessing innumerable other excellent qualities. Bassanio, in making the right choice of caskets, seems a wise Christian, as opposed to those other foolish suitors to whom no religion is specified. Shakespeare has made sure to tie together the qualities of Christian and Good in every way. In the Antonio/Shylock plotline, Christians are also praised. Antonio, the tragic hero, had the tragic quality of only being too generous and benevolent: the good Antonio, the honest Antonio O, that [there were] a title good enough to keep his name company! (III.i.13-15) He changes to rather a simple hero when in the trial it becomes evident that he will not die for his flaw, but he always remains a Good Christian. Throughout each plotline in the play Christians are praised and shown to be by and large Good.Shakespeares portrayal of Jewish culture misrepresents Jews to the audience of the time. For instance, when Shylock first enters, he is almost certainly wearing [his] Jewish gaberdine (I.iii.122), a traditional black dress worn by those of the Orthodox Jewish faith. Shakespeares audience, however, would read the black clothing to mean that this character is evil this, of course, certainly promotes anti-Semitism. Then, when Shylocks daughter has run away from him to convert to Christianity and marry, Shylock wishes that [his] daughter were dead at [his] foot [he] would she were hearsed. (III.iii.87-89) The truth is that when a member of an Orthodox Jewish family converts to Christianity, the family would actually hold a funeral for them; that person is essentially dead to the family. Shakespeares audience, though, would almost certainly not know this, and would interpret it as quite a hard-hearted comment, more fuel for anti-Semitism. So, even Shakespeares accurate portrayal of Jewish culture depicts the Jew to the a udience as a terrible man.The Merchant of Venice taken as a whole demonstrates anti-Semitism. The Jewish race is shown to be vile by Shylocks words and those of other characters, as well as by the misrepresentative portrayal by Shakespeare himself. Shylock, the representative of this race, is the villain of the play, getting what he deserves at the end of his trial. The Christians, including the hero Antonio, are shown to be good in the eyes of the audience by the words of the characters. Even though Shakespeare might not have been anti-Semitic himself, he writes a play that caters to the prejudices of the audience of his time. Had he written a play that did anything but preach that Christians are virtuous, he would have received nothing but criticism from the theater community of England, no matter how true or important the lesson of the play might be. And so today one must take any discriminatory messages from the Merchant of Venice with a grain of salt; rather, enjoy the pl ay for whatever timeless lessons and humor it might impart.

The Failure Of The Google Glass Explorer Program - 1038 Words

Google Glass is without a doubt a very strong and innovative product with a high potential for growth. However, following the initial launch, negative perceptions of these augmented reality glasses gave view to a few major issues holding them back from success. Many of these problems occurred primarily due to lack of security and privacy. Concerns during the initial release were caused by the fact that the wearer can film or take pictures with out the subject(s) knowing or giving consent. As a result, negative consequences, such as speculation against Google, along with customer assault and isolation began to make face. Customers were targeted and harassed for supporting the product, which worked to both stunt market growth, and lower Google’s reputation. Not soon after, social media sites took wind of the escalating situation and assisted in a major backlash against the new product. Overall, the failure of the Google Glass explorer program directly resulted from the prevalenc e of these unforeseen privacy issues. Removing the camera feature from the device would ultimately eradicate that concern, while they would continue to provide all the other functions that â€Å"wearables† are known for. Unfortunately, this action would diminish the devices value, market reaction would initially be negative, and ultimately sales may not take off as planned. Without the ability to quickly snap a photo or video, the value proposition of convenience is partially eliminated, and consumerShow MoreRelatedIMNPD Individual Assignment Essay example4095 Words   |  17 PagesExecutive Summary 1 Question 1 2 Introduction 2 Google Glass 3 Ongoing Corporate Planning 3 Ongoing Market Planning 4 Ongoing Technology Management 5 Opportunity Analysis/Serendipity 5 Ansoff Matrix 6 Market Penetration 7 Market Development 7 Product Development 8 Diversification 8 Multidimensional Concept of Google Glass 9 Brand Name 9 Quality Specifications 9 Price 9 Packaging 9 Features 10 Technology 10 Level of Service 10 Question 2 11 Dilemma of Google in Innovation Management 11 Uncertainty ManagementRead MoreWhere Tech Savvyness Ends And Where Being A Geek Begins2267 Words   |  10 Pagesmachines had no hard drives and ran completely off of 5 1/4 inch floppy disk s. This was all fun and games, but I didn t learn much from the experience. I did however learn to maneuver through the DOS operating system as well as how to execute programs. My real experience didn t start till around June of 1992. I live in the San Bernardino California area. If you know any history of the area, in June 1992 there was a massive 7.3 earthquake that shook San Bernardino quite harshly. Shopping mallsRead MoreSoftware Testing And Its Commercial Effectiveness2781 Words   |  12 Pagesits commercial effectiveness. Purpose of Software Testing:- The main purpose of software testing is to ensure that the software package that has been created is running as it has been programmed, to work out any glitches or code that prevent the program from completing the actions and functions that it has been set within the code, although this is the purpose of software testing, this is not the aim, the aim of software testing is to ensure that all of the functions of a piece of software will notRead MoreMarketing and E-commerce Business65852 Words   |  264 PagesBusiness: Crowdfunding Takes Off Insight on Technology: Battle of the Titans: Music in the Cloud Case Study: Pandora and the Freemium Business Model CHAPTER 3 E-COMMERCE INFRASTRUCTURE: THE INTERNET, WEB, AND MOBILE PLATFORM Opening Case: Google Glass: Augment My Reality Insight on Society: Government Surveillance and Regulation of the Internet Insight on Technology: Is HTML5 Ready for Prime Time? 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According to Brian Bagnall, Apple exaggerated its sales figures and was a distant third place to CommodoreRead MoreThe Impact Of Digital Branding On Achieving Competitive Advantage10731 Words   |  43 Pages business strategies and Porter s five competitive forces models of digital era. 1.1.6 Approach to the Study The author is going to conduct a secondary research such as academic journals ,books ,the internet using academic search engines such as google scholar ,book review index online , books in print , director of open access journals ,INFOMINE ,infotopia, lib guide community ,CiteuLike, BASE , Academic info ,and will use theoretical analysis focusing on different theories .To aid the search,Read MoreSat Notes6478 Words   |  26 Pagesweather, and hoodies are characteristic of autumn. Of course you can use characteristic as a noun: These are several characteristics of autumn. But the adjectival form is different. 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INTERPROFESSIONAL WORKING Free Essay Example, 2500 words

One of the coordinators of the book by Mr. Ingleby (2005) was also a coordinator at the Migration, Mental health and social care program in the U. K. The program is mostly concerned with the mental health conditions of the above mentioned population in Britain. Other Programs (Intute, 2007) Edinburgh Mental health Research network. Centre for community Mental Health. Centre for citizenship and community and Mental Health. And many more†¦ Legal implications Mrs. IVY had to wait for a long time before she could avail her social service Benefits? In the case study of Mrs. Ivy, her daughter mentions that initially the social service representatives had requested for a GP, and it was also harshly said that until they get a referral from the GP â€Å"the social services won’t get involved†. So after eventually doing what Mrs. Ivy’s daughter was told to do, she contacted the GP again and they arranged a psychiatrist and a psychologist to visit Mrs. Ivy, this was the time when she was diagnosed with â€Å"some form of dementia†. Soon after submitting the GP she realized that Mrs. Ivy had been put on a waiting list and then looking at the deteriorating condition of her mother had to contact a branch of the local Alzheimer’s Society. Implication The legal allegation broken here was through the recently amended Social Services Act (recently amended in 2002). We will write a custom essay sample on INTERPROFESSIONAL WORKING or any topic specifically for you Only $17.96 $11.86/pageorder now Since the amendments made in the Social Services Act (Socialstyrelsen, 2002), the victim now has a much greater right to appeal in front of the Social service representative for a quick decision. This right was not used by Mrs. Ivy’s daughter. In the whole case study, it was never mentioned that the waiting by social services had been cleared, not until the time Mrs. Ivy died. So†¦ How’s this correct or even moral? It is very clear that the social services were not supervising the situation clearly, because doctors could have slowed down the progress of diseases like Alzheimer if it had been detected at the right time. Secondly, neither was any action taken from the regulatory authorities that regulate or supervise social services. Ethical Implications Mrs. Ivy’s Son or Daugher Could have had her Stay with either one of them! Mrs. Ivy was suffering from a worsening mental problem and thus it is clear that she should have had someone to take care for her all the time. This was a much larger ethical implication than just letting her die. Instead of thinking â€Å"Should we force fully feed her or not? † The doctors, nurses, and primarily her family members should have thought â€Å"What is the reason she wants to die? †.

The Extent Of The Government Role Of The American Economy

The Extent of the Government Role in the American Economy Nicolai Noordzy Northcentral Technical College The Extent of the Government Role in the American Economy The economy was one of the most pressing issues in the recent 2016 U.S. presidential campaign, which saw Republican businessman and celebrity Donald Trump closely elected over former Secretary of State and Democratic challenger Hillary Clinton. In many ways, the election can be seen as a backlash and conservative effort against the economic philosophies and policies of the two candidates and their parties, and on which candidate could better spur economic growth. The economy greatly affects all American lives, often without the people’s direct say, but nonetheless influencing how easy it is to get a job, how quickly the prices of goods and services rise and fall in a market system, and how much money people can spend or save for the future. In the third to fourth fiscal quarters of the year 2008, a severe financial crisis began to loom over the global economy, resulting in further economic downturn for the United States. Millions of people lost their jobs, and millions more wo uld not be able to find work thereafter. While the U.S. economy has improved since then, policy makers and both Trump and Clinton have argued endlessly over the best way to drive the economy successfully into the future. The division between Republican and Democratic parties, and in part the division between the candidates, reflectsShow MoreRelatedAp Exam Essays1660 Words   |  7 PagesConfine your answer to the period 1775–1783. 3. Analyze the ways in which controversy over the extension of slavery into western territories contributed to the coming of the Civil War. Confine your answer to the period 1845–1861. 4. Analyze the roles that women played in Progressive Era reforms from the 1880s through 1920. 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